Privacy Policy

Effective Date: 06/07/2025

Melodecks ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information:
When you place an order, contact us, or sign up for our emails, we may collect your name, email address, phone number, shipping and billing address, and payment details (processed securely via third-party providers).

Non-Personal Information:
We may automatically collect non-identifying information, such as browser type, device information, IP address, and usage data via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about orders, updates, and support

  • Send you promotional emails (only if you opt in)

  • Improve our website, products, and user experience

  • Detect and prevent fraud or misuse

3. Hosting and Data Processing

Our website is hosted on Squarespace, which provides us with the online platform to present our products and services. Your data may be stored through Squarespace’s secure servers, databases, and applications, which are protected by firewalls and industry-standard security measures.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted third parties (such as payment processors, shipping providers, and marketing platforms) as needed to fulfill your order or provide customer support.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your user experience

  • Understand website usage

  • Personalize content

You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Withdraw consent or unsubscribe from marketing communications

  • File a complaint with a data protection authority

You may opt out of marketing emails at any time by clicking the unsubscribe link in our messages.

7. Data Security

We take reasonable precautions to protect your data from unauthorized access, loss, misuse, or alteration. All payment information is processed securely and encrypted via third-party providers.

8. Children’s Privacy

Melodecks does not knowingly collect personal information from children under 13. If we become aware of such data collection, we will promptly delete it.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated "Effective Date." Continued use of our website signifies your acceptance of the revised terms.

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us at: support@melodecks.com